Privacy Policy

Last Modified: 12/22/2023

This Privacy Policy ("Policy") sets forth the principles and protocols governing the collection, use, disclosure, and safeguarding of information provided to or obtained by Bolt TV, a global streaming platform specializing in sports content ("Bolt TV," "we," "us," or "our"). Crafted by globally recognized legal experts, this Policy reflects the highest standards of data privacy and security in alignment with internationally applicable laws and regulatory frameworks.

This Policy applies to information collected through our websites, applications, and digital platforms where it is posted, as well as information gathered through third-party applications or platforms on which Bolt TV makes its Services available. It further governs data collected offline through customer interactions at in-person events, call centers, or other physical engagements. Where applicable, supplemental privacy notices may be provided to address specific products, jurisdictions, or data processing activities. Such notices are intended to be read in conjunction with this Policy, offering comprehensive transparency in our data practices.

We emphasize that when you provide information to us via third-party platforms (for example, through applications hosted externally), such information may also be independently collected by those third-party entities. Data collected directly by Bolt TV is subject to this Policy, whereas data collected by third-party platforms is governed by their respective privacy practices. Privacy settings or choices you make on third-party platforms do not extend to or restrict Bolt TV’s use of information acquired directly through our Services.

Moreover, our digital properties may contain links to external websites or services beyond Bolt TV’s ownership or operational control. We disclaim responsibility for the privacy practices or data handling policies of these third-party sites. We strongly encourage users to exercise diligence when navigating away from our platforms and to review the privacy policies of external services that may collect personal information.

This Policy underscores Bolt TV’s unwavering commitment to maintaining user trust, ensuring legal compliance, and upholding the utmost integrity in managing personal data.

‍WHO WE ARE
‍Bolt TV, a leading global streaming platform dedicated to sports content, is operated by Bolt TV, Inc., and its affiliated entities worldwide (collectively, "Bolt TV," "we," "us," or "our"). Our organization encompasses various subsidiaries and business divisions committed to delivering premium content and exceptional user experiences across our digital platforms, applications, and associated services. This Privacy Policy governs data processing activities carried out by Bolt TV, Inc. and its relevant subsidiaries acting as data controllers, responsible for determining the purposes and means of processing your personal information.

If you engage with Bolt TV through our services—whether by visiting our websites, subscribing to our applications, or participating in our interactive features—your data will be managed by the appropriate Bolt TV entity based on your jurisdiction. Information regarding the designated data controllers for specific regions or services can be provided upon request or through our dedicated data privacy contact channels.
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TYPES OF INFORMATION WE COLLECT
‍We collect and process various categories of information to operate our services effectively, enhance user experience, and comply with legal obligations. The information we collect falls into three primary categories:
‍• Personal Information: Information that identifies or can reasonably be linked to an individual.
‍• Anonymous Information: Information that does not directly or indirectly reveal an individual's identity.
‍• Aggregate Information: Information derived from personal or anonymous data, aggregated in a manner that prevents identification of individuals.

Specifically, we collect the following types of information:
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‍• Registration Information: Details you provide when creating an account, entering promotions, or linking third-party profiles, including your name, country of residence, date of birth, gender, email address, username, and password.
• Transaction Information: Data submitted during purchases, inquiries, returns, or exchanges, encompassing postal addresses, telephone numbers, and payment details.
• Public Forum Information: Content you voluntarily disclose in public areas of our platforms, including comments, posts, and reviews.
• Direct Communications: Messages exchanged through our services (e.g., chats or posts), collected in accordance with applicable laws.
• Third-Party Data: Usage information from third-party platforms or devices through which you access our services.
• Location Information: Data indicating your location, sourced from device settings, IP addresses, or proximity technologies (e.g., beacons), collected where legally permitted.
• Activity Information: Insights into how you and authorized users engage with our content, including viewing history, preferences, and service usage patterns.
• Technical Data: Browser and device specifications, unique identifiers, IP addresses, and interaction metrics from visits to our platforms and communications.
• Visual Data: Still or video imagery captured via security or operational cameras at Bolt TV events or premises.
• Call Recordings: Audio recordings from interactions with customer service or support centers, collected for quality assurance and compliance purposes.
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HOW WE COLLECT YOUR INFORMATION
‍Bolt TV employs diverse, lawful methods to collect information, ensuring transparency and respect for user privacy. We obtain information through:
• Direct Provision: When you engage with us—by registering for services, making purchases, completing surveys, interacting with customer support, or participating in public forums—you voluntarily provide information either through typed submissions or voice commands.
• Automated Technologies: We utilize technologies such as cookies, web beacons, pixels, tags, software development kits (SDKs), and application programming interfaces (APIs) to collect information during your interactions with our platforms, whether logged in or not. These technologies help us understand user behavior, customize content, and improve service functionality. Information regarding disabling tracking mechanisms and managing data collection preferences can be found in our [Online Tracking Technologies and Advertising Policy].
• Analytics Tools: Advanced analytics platforms monitor usage patterns and enhance our services’ responsiveness and personalization.
• Third-Party Sources: We supplement collected data with information from trusted external providers, including address verification services and platform partners. Where required, we ensure such third parties have obtained your consent prior to sharing information with us.

Bolt TV remains committed to the lawful, fair, and transparent processing of personal data, respecting the privacy choices of our users while maintaining the integrity of our services.